Frequently Asked Questions
Why choose Quiero una Tata?
For the quality of our service. We are mothers and professionals who fully understand the needs of each family, tailoring each of our pre-selection processes to find the perfect match.
Do you work outside Madrid?
Yes, we can find the ideal domestic service for any family, regardless of their location.
When is the payment required?
Payment is made after the interviews, once you have chosen a Tata (Nanny) and before they start working.
What payment methods do you accept?
Bank transfer or Bizum.
How can I contact you?
You can reach us via phone, email, or our website. Feel free to contact us for more information or assistance.
When can I contact you?
You can contact us any day of the year, and we will respond within a maximum of 48 hours.
Do I have a trial period?
Of course! We recommend that if we haven’t assisted you by phone, you send your request via email, including the word URGENT to ensure we respond as quickly as needed.
What happens if you don't find a professional that meets my needs?
This can happen for two reasons:
- We do not currently have a professional or Tata (Nanny) that matches your needs. In this case, we will inform you immediately so as not to waste your time.
- The conditions of your offer are not attractive enough. If so, we will advise you on how to improve them.
Any tips for retaining my Tata (Nanny)?
Put yourself in their shoes and TREAT THEM THE WAY YOU WOULD LIKE TO BE TREATED.
How much does a Tata (Nanny) earn?
Tata (Nanny) salaries vary based on factors such as experience, working hours, and whether they are live-in or live-out. You can check the updated 2025 minimum hourly wages [HERE].
Why choose Quiero una Tata?
For the quality of our service. We are mothers and professionals who fully understand the needs of each family, tailoring each of our pre-selection processes to find the perfect match.
Do you work outside Madrid?
Yes, we can find the ideal domestic service for any family, regardless of their location.
When is the payment required?
Payment is made after the interviews, once you have chosen a Tata (Nanny) and before they start working.
What payment methods do you accept?
Bank transfer or Bizum.
How can I contact you?
You can reach us via phone, email, or our website. Feel free to contact us for more information or assistance.
When can I contact you?
You can contact us any day of the year, and we will respond within a maximum of 48 hours.
Do I have a trial period?
Of course! We recommend that if we haven’t assisted you by phone, you send your request via email, including the word URGENT to ensure we respond as quickly as needed.
What happens if you don't find a professional that meets my needs?
This can happen for two reasons:
- We do not currently have a professional or Tata (Nanny) that matches your needs. In this case, we will inform you immediately so as not to waste your time.
- The conditions of your offer are not attractive enough. If so, we will advise you on how to improve them.
Any tips for retaining my Tata (Nanny)?
Put yourself in their shoes and TREAT THEM THE WAY YOU WOULD LIKE TO BE TREATED.
How much does a Tata (Nanny) earn?
Tata (Nanny) salaries vary based on factors such as experience, working hours, and whether they are live-in or live-out. You can check the updated 2025 minimum hourly wages [HERE].